Informácie o pracovnom mieste
- Manage communication with Polish suppliers in the local language regarding payment queries, invoicing issues, and account-related matters.
- Respond to supplier inquiries and escalations received through Payee Central cases, email, and telephone.
- Investigate and resolve complex invoicing discrepancies and payment-related issues to ensure timely resolution.
- Provide proactive support to Polish suppliers to ensure compliance with e-invoicing requirements and processes.
- Follow up with suppliers regarding outstanding queries and required actions to ensure efficient resolution of open cases.
- Collaborate closely with Finance, Accounts Payable, and other internal stakeholders to resolve supplier-related payment and invoicing matters.
- Maintain accurate records of supplier queries, escalations, and resolutions in relevant systems.
- Build and maintain strong relationships with suppliers by providing professional and timely support in the Polish language.
- Identify recurring issues and opportunities to improve supplier support and invoicing processes.
- Participate in process improvement initiatives focused on operational efficiency and enhancing the supplier experience.
Požadujeme
- Fluent in both Polish and English (written and spoken).
- Previous experience in Accounts Payable, Finance, or a related field is an advantage.
- Strong analytical and problem-solving skills with excellent attention to detail.
- Excellent communication and interpersonal skills.
- Good knowledge of MS Office, particularly Excel.
- Comfortable communicating via phone and email.
- Ability to prioritize tasks, work independently, and manage multiple responsibilities in a fast-paced environment.
- Confident presentation and stakeholder management skills.
Ponúkame
Company offers many various benefits, which will be introduced to candidates during the interview.
